Public:Phone Systems:Sending a Fax

Sending a Fax

To send a fax using our efax service please do the following:

1. Scan your fax (Including any coversheet) as a PDF
2. Compose an email to faxnumber@fax.cyvon.com for example 8475551212@fax.cyvon.com
3. Attach the pdf to the email.
   • Please note, we do not support multiple files at this time.
4. The Subject and Body of the message are ignored. You can set them to any value if you would like to reference the fax in your email sent box.
5. Send the email
   • Shortly after you send the email, you will receive a confirmation that it is in the fax send queue.
   • After the fax has been sent (or fails) you will receive a confirmation email with the result.

Other Notes

• Your Account must have fax service AND your email account must be authorized to send faxes
• Our service tries to send faxes 3 times before giving up.
• If you do not receive the fax queued for sending email, ensure you are on the allowed senders, you have attached only 1 pdf and the phone number is correct.
• If you receive the fax queued email and do not receive the confirmation email after 15 minutes, please contact us.