Public:Email Server Info:MS Outlook 2007+

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Microsoft Office 2007 and above provides for automatic configuration of email as long as the :Email Server Info::Email DNS Entries are set properly. If you host your domain name with CyVon, They are already set. If not, please ask your IT Company to set these :Email Server Info::Email DNS Entries.


Automatic Configuration Method

  1. If it is the first time you are starting Outlook, Choose Yes to set up an email address. Then continue at #4
  2. With Outlook open, go to the File Menu (Top Left of screen)
  3. Click the button "Add Account"
  4. For the Add New Account you will fill out the "Email Account" Section
    • Your Name - The name you want shown outbound email
    • Email Address - Your full email address eg. bob@mycompany.com
    • Password - Your email password
    • Retype Password - Your email password again
  5. Click Next (Outlook will take a moment to look for the settings)
  6. At the Security Alert Click "Yes"
  7. The next prompt will ask if you want to allow the site to configure the settings. Choose "Allow"
  8. Older Versions of Outlook will Give a message stating "An Encrypted connection to your mail server is not available." Just click "Next" and configuration will continue
  9. You Can now click "Finish" and use your email account

Manual Configuration Method

If you DNS entries are not configured properly or you had issues with the automatic method. You can follow this method to configure the account

  1. If it is the first time you are starting Outlook, Choose Yes to set up an email address. Then continue at #4
  2. With Outlook open, go to the File Menu (Top Left of screen)
  3. Click the button "Add Account"
  4. Choose "Manually Configure server Settings"
  5. Click Next
  6. Choose "Internet E-mail" for account type
  7. You will now fill out the Email Account and Server information
    • Your Name - The name you want shown on outbound email
    • Email Address - Your full email address eg. bob@mycompany.com
    • Account Type - IMAP
    • Incoming mail server - mail.cyvon.com
    • Outgoing mail server - mail.cyvon.com
    • User Name - Your full email address eg. bob@mycompany.com
    • Password - Your email password
    • Leave "Require logon using Secure Password Authentication" OFF
  8. Click "More Settings"
  9. Click the "Outgoing Server" tab
  10. Check the box "My outgoing server (SMTP) requires authentication
    • Leave the setting at "Use same settings as my incoming mail server"
  11. Click OK
  12. Click Next
  13. Click Finish - Your email account is now set up